We know that you may have some questions regarding our services which is why we have taken the time to provide answers to our most frequently asked questions.
What is the going rate for transcription services?
This all depends on the type of transcription that you are looking for and the company that you turn to for assistance. What we can tell you is that we offer some of the most affordable transcription services in the market today.
Can’t I just use websites that translate for you?
While there are websites that offer these services, they are not able to translate, paraphrase, rewrite or even recall verbatim words effectively as these websites don’t actually understand the meaning behind many words. This is why having hand translations done is so important. A key element of effective translations is capturing the essence or idea of a statement if exact word for word translation services are not possible; and a machine cannot do this.
When I come to you for help who will be doing the task transcriptions for me?
When you come to us for assistance we will match you with a professional transcriber who speaks fluent English who will do the transcription for you. We have a staff of some of the most talented transcription professionals in the business on our team here to help you thrive and to provide you with the task transcription services you deserve.
I have heard that there are cheap transcription services in India; what makes your company better?
Not only do we offer affordable pricing that is competitive with these cheap India based services but we offer transcription services that are 100% based in the United States so you know you are getting high quality documents from us.
What if I am not happy with my transcription services?
At our transcription company we know that sometimes things do happen, which is why we offer a complete guarantee on our services. If there is something you don’t like about your transcribed document we will fix it until it is perfect, otherwise you will get your money back.
How do your prices compare to other transcription services?
Our professional transcription services are not only designed to be some of the best and most detailed in the business; but our services are 98% accurate or higher and they are affordable. We want to provide competitive prices without sacrificing quality and you will be surprised to find out how cheap our services are. Plus we charge per audio minute so you don’t have to overpay.
How can I send you my files?
You may attach your files on the order form or send them to us via support email address. You are free to share your files with firstname.lastname@example.org via Google Drive. We accept large files and RAR, ZIP archives. You may also use a free file hosting site such as hotfile, dropbox, fileshare and send us the files via these systems. Alternative option for video is YouTube upload.